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Refund & Returns Policy


Returns policy At present due to COVID situation we are following NO RETURNS/NO EXCHANGE (cloths).

Cancellation Policy
www.thegropure.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.

Cash On Delivery Policy
As per the Cash on Delivery policy:
- To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
- You cannot open the box without making the payment at the time of delivery.
- If the product is open, do not accept the order.
- Phone pay/G-Pay/Paytm/Credit/debit cards are accepted in Cash on Delivery.